MeterBeam documentation
Everything you need to get MeterBeam running and keep it that way. Start at the top if you're new; jump straight to a section if you're not.
Screenshots in these docs come from a demo organization (Lakeshore Dental Group, Harborview PM, Prairie Legal). Every device, serial, and address is fictional. Your portal will show your own sites.
1Quick startSign up, install one collector, and see your first devices reporting in about 15 minutes.2Install the collectorWindows MSI and Linux install, what the service looks like when it is healthy, and network requirements.3Device discovery & troubleshootingHow MeterBeam finds printers, why one might be missing, and how to fix it.4Dashboard & attention queueWhat each tile means, how the attention queue is ranked, and what to do about each item type.5Supplies & smart fulfillmentShip-now, add-to-box, shelf restock, proposals, and how days-left is calculated.6Meter reads & billingVolume reports, CSV export for billing, and how your MeterBeam subscription is metered.7Users, notifications & settingsRoles, two-factor authentication, alert thresholds, email/Telegram delivery, and per-customer routing.8FAQShort answers to the questions we get most.
Support
Technical questions: support@meterbeam.com — include the site name and, for collector issues, the last 50 lines of agent.log. Account and billing questions: billing@meterbeam.com.